Responsible for client relationships and serves as a trusted partner to clients. In addition to leading client engagements, they will manage and galvanize cross-functional team members to think smarter, work effectively, drive innovative and integrated solutions, and deliver groundbreaking results and client satisfaction. The ideal candidate has a stellar client services reputation and is passionate about health care and digital health.
We are seeking an outstanding Senior Account Manager to join our growing team to participate in client projects, work collaboratively with teams, and achieve client objectives through solutions. Senior Account Managers may supervise Account Associates and Managers, and work with clients in the pharmaceutical, biotech, and medical devices space.
The Key Accounts Manager's mission is to protect and grow by providing exceptional customer service, radical transparency, and insightful problem-solving. This role fosters growth within each market through product knowledge, leveraging relationships, industry insights, and partnerships with OpenTable Sales & Marketing teams. You will support strategically important restaurants, ensuring they remain engaged, optimized, and positioned for long-term success on OpenTable.
We are seeking a Partner Success Manager to join a supportive, high-performing team. As a key player within our partnerships department, this person will manage client needs while also owning the analyses that drive insight, transparency, and informed decision-making. You’ll work cross-functionally to turn data into meaningful stories that strengthen partnerships and guide process improvements.
Build trusted, long-term relationships with key customer stakeholders by deeply understanding each customer’s business goals, challenges, and opportunities. Identify and execute on expansion opportunities that create mutual value, while monitoring account health and proactively addressing risks to retention. Collaborate with Product and Engineering to advocate for customer needs.
As a Principal Customer Success Manager, you will guide data-driven enterprises in the era of AI-powered collaboration, partnering with data leaders to drive adoption of Atlan’s Active Metadata Platform and connect data strategy to business outcomes. You will help customers make their data trustworthy, enabling faster innovation and confident decisions.
Ensure customers' success and drive business growth. Act as a trusted advisor and leader across high-value customer relationships, leading strategic initiatives, mentoring team members, and driving long-term customer value through renewal, expansion, and innovation.
As a Client Manager, you'll contribute to the overall client satisfaction, team success, and technical platform capabilities. A strong candidate will proactively maintain and grow relationships with existing clients, train client and internal users on how to use our applications, and proactively identify ways for clients to use NIQ solutions to answer their relevant business questions.
Autonomously manage cross-regional teams for our influencer marketing practice, serving as a high-level client facing liaison, often acting as a point of escalation for the AP and client teams. Responsible for ensuring a high level of client service is being delivered to drive client happiness, retention, and growth KPIs. Accountable for team happiness, coaching and developing direct reports on client service and communication best practices, team retention, staffing and resourcing.